Terms and conditions

Term

• These Terms are effective when you sign up for the Service and continue as long as you use the Service.
• If you sign up for the Service on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.

Changes

We may reasonably change any provision of these Terms by posting a revised version of the Terms on the Website. Unless you terminate your account within ten (10) days, the new version will be effective immediately and apply to any continued or new use of the Service.

Account and Password

You are responsible for keeping your account name and password confidential. You are responsible for any account that you have access to, whether or not you are authorized to use it. You are obligated to notify us of any unauthorized use of your accounts without undue delay. We are not responsible for any losses due to stolen or hacked passwords. We don't have access to your current password, and for security reasons, we may only reset your password.

Hardware/Software Requirements

In order to be able to access the Service, you must use supported versions of internet browsers such as Chrome, Firefox, Safari, Edge or other compatible ones.

• You use the Service at your own risk, and we do not provide warranties of any kind, either express or implied, including but not limited to warranties of fitness for a particular purpose.
• We are not responsible for any losses due to incorrect integration, software bugs, hardware bugs or issues, unavailability of the Service, and for any other reason.
• We are not obligated to support your internet browser nor any of it's versions, nor any other means possible for which the Service could be accessed.
• We are not obligated to support any of your hardware or software requirements.
• We are not obligated to to adapt the Service for your hardware or software requirements, or to make any changes to the Service.

Libraries

• We provide software libraries (the "Libraries") that you can use to integrate your Apps with the Service.
• You use the Libraries at your own risk. The Libraries are provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall the authors or copyright holders be liable for any claim, damages or other liability, including special, incidental and consequential damages, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the Libraries or the use or other dealings in the Libraries.
• We are not responsible for any losses due to incorrect integration, software bugs, unavailability of the Service, and for any other reason.
• We are not obligated to support your Apps, to adapt the Libraries for your Apps, or to make any changes to the Service or the Libraries.
• Libraries provided where access to their constituting contents are freely and openly available ("Open Sourced") are the property of the Service and cannot, under any circumstances be used to compete with the Service, be resold, be plagiarized or used in any way that would be to the detriment of the Service.

Plans and Payments

• Information about our fees are posted on the Website and may change from time to time, without prior notice.
• We may introduce and/or offer alternative plans, fixed fees or credits payments (the "Alternative fees") to cover special events and situations (reseller programs, customization of the Service, additional services) without prior notice. Alternative fees may or may not be governed by respective conditions that may or may not be the same for all Members and may or may not be subject to a negotiation. We are not obligated to provide Alternative fees to you or other Members.
• The Service primarily supports these payment methods: Credit cards and Debit cards. Others may or may not be supported.
• You can opt for recurrent payments and by doing so you agree to periodic withdrawals from your account. You can terminate recurring payments any time. The termination of recurring payments does not mean termination of your contract with us and we will continue to provide you with the Service during the paid period. You can pay by single transactions or opt for recurring payments again.
• Credit and debit cards and other forms of payments are serviced by Stripe (stripe.com).
• We may stop providing you with the Service or some of its features if you do not pay for the Service.

Cancellation Policy

A Customer, after subscribing to a plan, whether trial or not, paused or not, may choose to cancel or replace the plan anytime, without any prior notice or needed consent from us.

Instructions on how to cancel a plan is provided in your Customer Billing Portal.

Refund Policy

We do not offer any type of refunds (prorated or otherwise). If you cancel before the end of your current term you will be able to continue using the service until the end of the term.

By subscribing, you agree to pay for the subscription fee in full, for the totality of the term (monthly, yearly, or otherwise).

Should you have any questions or complaints regarding your subscription status, please contact us at em.lsnart@pleh.

Changes of Pricing

We may change our fees at any time by posting a new pricing structure to the Website without prior notice to non Members, new Members, renewed Members or existing Members. We reserve the right to apply the new pricing structure to all Members. We reserve the right to introduce different pricing structure for existing Members.

Early Access Program Terms & Conditions

These Terms ("Terms") apply to and govern your participation in any or all of public or private Early Access programs (also "Beta Program") and use of the Service's Beta Features & Services ("Beta Services"). In order to participate in a Beta Program or use Beta Services, you must agree to these terms.

1. Eligibility & Terms: To participate in our Beta Program, you must be an invited customer in good standing, which means you must have up-to-date billing and not be currently suspended. Additionally, the Terms of Service apply to your use of Beta Services.
2. Liability & Warranties: Beta Services are meant for testing and may have errors or unintended behavior. We are not responsible for any issues or problems caused by the Beta Services, and we do not provide support for them. By using the Beta Services, you acknowledge that you do so at your own risk, and we disclaim all warranties regarding the Beta Program and Beta Services.
3. Feedback: We rely on your feedback to improve our Beta Services, and by participating in our Beta Programs, you agree to provide us with feedback. Any feedback you provide belongs to the Service, and we may contact you at any time to communicate with you about the Beta Services.
4. Termination: You can end your participation in the Beta Program at any time by notifying us at em.lsnart@yeh . We will disable the Beta Services in a reasonable timeframe and notify you about it. We may also terminate or disable your use of the Beta Services at any time, and we have no obligation to provide support for them.

Additional Services

We may provide additional services including, but not limited to, customizations of the Service, assistance with content processing, translations or promotion. We may charge you for providing you with additional services. We may decline to provide you with additional services without a reason.

Proprietary Rights Owned by Us

You shall respect our proprietary rights in the Service and the software used to provide the Service (proprietary rights include but or not limited to, patents, trademarks, service marks, designs, components, assets, classes, patterns, and copyrights). Reverse engineering or misusing of the Service or the Libraries or any violation of this article allow us to immediately suspend or terminate your account and keep all your payments as a remedy without any prejudice to our right to seek damages.

Misusing the Service

You shall respect how the Service is provided to you and how we calculate our fees based on how the Service is provided. Any action that you take to affect, bypass or avoid the mechanism we use to calculate the number of tokens or requests to our servers allows us to immediately suspend or terminate your account and keep all your payments as a remedy. You are responsible for all losses and damages to the Service arising from any misuse of the Service.

GDPR, Cookie & Privacy

If you sign up for the Service, you also agree to our Privacy Policy.

You do not have to use your real name and photo. If you use real name and photo, you accept that this information might be publicly visible on the internet.

We only collect & process data required for the proper functionality of the Service and communication of legitimate interest. For account & data removal, please contact us at em.lsnart@yeh.

Use of Reference

You allow the Service to use your brand name & relevant media assets such as the company logo to enlist you as a customer and for promotional or marketing purposes without further notice. Of course, you have a right to request removal.

Use of Brand and Logo

The Service may use Company's name and logo to identify Company as a customer of the Service or as set forth in a Statement of Work. The Service's use of the name and logo does not create any ownership right therein and all rights not granted to the Service are reserved by Company. Company can request a removal by sending a written note to em.lsnart@yeh to opt-out of all co-branding, co-marketing and other collaboration activities.

License

• You represent and warrant that you either own or have permission to use (to the extent of this article) all of the texts and translations that you send, upload, type, or any other way to provide or store to the Service (the "Translations").
• You hereby grant us irrevocable, non-exclusive, worldwide, unlimited, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display the Translations solely to the extent necessary to provide you and other Members with the Service.
• For the purposes of this article, providing you and other Members with the Service includes but is not limited to displaying Translations publicly on the Website and sharing Translations with Apps of other Members ("Sharing"). The Sharing includes but is not limited to using Translations from your Apps to translate, improve or assist during translation of Apps of other Members.
• The License is granted without any consideration and you hereby acknowledge that due to the nature of the Service and Sharing it is not possible to trace and determine our benefit from the license and therefore to calculate any consideration the law might impose for licenses for any reasons.
• The rights granted under this article survive termination of this Agreement.

General Rules

You promise to follow these rules:

• You won't use any part of the Service or the Libraries for translating any pornographic, violent or hateful Apps or with any pornographic, violent or hateful content.
• You use the Service in good faith and for fair intentions.

If you violate any of the rules listed above, then we may suspend or terminate your account and keep your payments as a remedy.

Compliance with Laws

You represent and warrant that your use of the Service will comply with all applicable laws and regulations. You acknowledge that the Service is not to be used for personal data processing. You are responsible for determining whether the Service is suitable for you to use in light of any regulations like HIPAA, GLB, EU Data Privacy Laws, or other laws. If you are subject to regulations (like HIPAA) and you use our Service, then we won't be liable if the Service doesn't meet those requirements.

Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Service or the Libraries. We won't be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they are based on negligence, or we have been advised of the possibility of those damages. Without prejudice to the limitation of liability above, our total liability for all claims made about the Service in any year will be no more than what you paid us for the Service the year before.

No Warranties

To the maximum extent permitted by law, we provide the Service and the Libraries as is. That means we do not provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

Disclaimers

We are not responsible for the behavior of any 3rd party providers, partners, linked websites, or other Members.

Termination

Both parties can terminate this agreement without a given reason with a written request.

Governing Law

This Agreement shall be governed by the laws of France, without reference to conflict of laws principles. Any disputes under this Agreement shall be resolved in a court of general jurisdiction in France. You hereby expressly agree to submit to the exclusive agreed jurisdiction for the purpose of resolving any dispute relating to this Agreement or access to or use of the Services by You.

Complains and Problems

You can contact us directly via email em.lsnart@seussi in case of complains, problems or issues.